Overview
  Installation
  Configuration
  Control Panel
  Order History
  Add to Cart
  Check Out
  Discount Codes
  Import-Export
  System Formatting
  Web Wise Sage

 

Max Shop Cart CheckOut

What happens when a customer hits the Check Out button on the shopping cart?

That depends on how you have the shopping cart configured. If you've disallowed Paymeny By Check, customers will only see a Pay By Credit Card button.

If you have allowed payment by check and a customer clicks on the Pay By Check button, they arrive at a form where they are asked for name and address (as you would expect.)  Upon submitting that form, they arrive at a page which verifies their information, and when correct, the press the Send Order By Email button.

Thus, you will receive an order by email -- even though they're paying with a check. Why?

Because their information will be sent by email to you. When you receive the email with all the information, you then need to contact the customer asap - by email - with a summary of their order, including the full shipping charges that you calculate.

In that return email to the customer, you need to include a form where they can fill in their shipping address. They will then send that form back to you with their check in the postal mail. Note that you should put full details about sending you payment, when you send that return email to them, with all the calculated charges added.

Payment by Credit Card

When the customer clicks on the Pay By Credit Card button, one of two things may happen. If you've configured the system as Pay Offline (which means you are processing credit cards offline, i.e., you have a credit card machine in your office that you will use to process credit cards) they will get sent to a different place than if you've set Pay Offline to No. 

If you want the credit cards processed online, the customer pays through Paypal. Thus, you simply need to have a Paypal account setup. And fill in the Paypal Account Name when you configure the system.  And that's it. The customer will be taken through the payment process, and then you will receive an email with the Order Summary that you need to fulfill.

If you want the credit cards processed offline (you do it in your office,) the customer will arrive at a page where they needs to fill in their address, shipping address and shipping method, meaning Standard shipping, Priority Shipping or Express Overnight Shipping.

They next come to a page where they fill in their crdit card information.  Since this must be a secure page, you need to fill in the URL of a secure server when you configure the system (on the config.php page.)

The last page will be a Thank You page with the Order Summary. At this point, you get sent an email with their order details. And they also receive an email with the order details in it.

But the credit card info is NOT in the email you receive (naturally.) To get that info, you must login to the system and then press the View Order History button. Then select the line which is the new order and View it. On that page, will be all the credit card details.  This info is stored encrypted, so it can only be viewed with this program.

After completing the order, it is recommended that you check the Order Status field and make sure it is marked C for complete.

Now,let's look at the Products Control Panel...

(Products Control Panel)