Whenever a sale is made using the Max Shop Cart system, a database table is filled in with the details of the order. You can therefore view the history of all the purchased products by clicking on the View Order History button on the Products Control Panel.

Since there is likely to be lots of orders, the first thing you see is a date selector. You can choose the dates for viewing the order history. Default dates are one month ago up to today.

Then you'll see a list that looks like the listing on the Products Control Panel. You'll see the orders listed by Customer Name, Order Date, Amount and Order ID. You can choose to view the details of the order, modify some details of the order. Or you can delete the order.

Important: The Order ID in the Order History listing is the same number that appears in the Item Number field on the Paypal notification email that you receive for each paid order.

On the View Details page, you'll view the customers name and email address. Plus a list of what was purchased with its pricing.

Note the Order Status in the View. It will usually be C (meaning completed order.) But there may be a couple of orders marked pending, or P. These are orders that were started, but not completed for one reason or another. Also, if a customer pays by check (assuming you are using the Pay by Check option) this will be set to P until you change it to a C, when you receive their check. The system deletes these pending orders after the number of days specified by $sysexpire in the config.php file.

Note the button labeled Tally Discounts.  If you have used the Discount Codes feature of Max Shop Cart, this button can be used to get a report about how many customers used your discount codes. Naturally, this is a good way to tell which of your advertising messages got the best response. (You do put different discount codes on different ads, right?)

Now, let’s look at the page for importing and exporting your products data...