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WebWiseSage
Privacy

Privacy Policy

This Privacy Policy explains how Snappy Image Analysis ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website and related services (collectively, the "Service").

1) Information We Collect

We collect information in three ways: (a) you provide it directly, (b) it's collected automatically, and (c) we receive it from third parties.

A. Information You Provide

  • Account details like name, username, email, and password.
  • Uploaded content such as item photos and text descriptions you submit for identification and pricing.
  • Payment information (processed by our payment provider); we do not store full card details on our servers.
  • Communications when you contact support or respond to surveys.

B. Information Collected Automatically

  • Usage data (pages viewed, actions taken, referring URLs).
  • Device & log data (IP address, browser type, OS, date/time, unique identifiers).
  • Cookies/Local storage to keep you signed in and remember preferences.

C. Information from Third Parties

  • Auth providers if you sign in via Google/Apple/etc. (we receive basic profile details).
  • Analytics/Ad partners may provide aggregated insights (no direct personal details from ads without consent).

2) How We Use Information

  • Provide, maintain, and improve the Service (e.g., identifying items, estimating values across marketplaces).
  • Process transactions and deliver purchased features.
  • Personalize features (e.g., recent searches, saved items, price history).
  • Communicate with you (service updates, security alerts, customer support).
  • Prevent fraud, abuse, and violations of our Terms.
  • Comply with legal obligations.

If you are in the EEA/UK, we process personal data under these bases:

  • Contract: to provide the Service you requested.
  • Legitimate interests: to secure, improve, and market the Service in ways that don't override your rights.
  • Consent: where required (e.g., certain cookies or marketing). You can withdraw consent at any time.
  • Legal obligation: to comply with applicable laws.

4) How We Share Information

  • Service providers (hosting, analytics, customer support, payment processing). They are bound by confidentiality and data protection terms.
  • Legal/Compliance if required by law, regulation, or to protect rights, safety, and security.
  • Business transfers in connection with mergers, acquisitions, or asset sales.
  • With your direction (e.g., exporting data, sharing item info to marketplaces you connect).

We do not sell your personal information. For California residents, we also do not "share" personal information for cross-context behavioral advertising unless you opt-in where required.

5) Data Retention

We retain personal information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described in Your Rights & Choices.

6) Your Rights & Choices

A. Access, Correction, Deletion

You can access and update certain information in your account settings. You may also request a copy or deletion of your data by emailing vidya@webwisesage.com.

B. Opt-Outs

  • Marketing emails: use the unsubscribe link or email us.
  • Cookies: adjust browser settings; see Cookies.

C. Region-Specific Rights

  • California (CPRA): rights to know, delete, correct, and limit use of sensitive personal info; no retaliation for exercising rights.
  • EEA/UK (GDPR): rights to access, rectify, erase, restrict, object, and data portability; lodge a complaint with your supervisory authority.

7) Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and improve features.

  • Strictly necessary (login/session, security)
  • Preferences (remember settings)
  • Analytics (how you use the Service)
  • Advertising (only with consent where required)

Most browsers let you block or delete cookies; signin features will not work without them. For more details, see our Cookie Notice (optional).

8) Data Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100% secure. If we learn of a breach, we will notify you as required by law.

9) Children's Privacy

Our Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will take steps to delete it.

10) International Data Transfers

Your information may be processed in countries that may not provide the same level of protection as your home country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

11) "Do Not Track"

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard, we do not respond to DNT signals. We honor applicable opt-out mechanisms where required by law.

12) Changes to This Policy

We may update this Privacy Policy from time to time. On the Sign In and Sign Up page, you always have links that access the Privacy Policy and the Terms.

13) Contact Us

Email: vidya@webwisesage.com